Solutions

Unable to Load inspection Configurations
This error may occur if you’ve recently created a new vehicle type in Navistream and are now using that vehicle type without assigning an inspection templat...
Wed, 12 Jan, 2022 at 2:13 PM
Violation summary report shows a violation but you cannot mark it as reviewed
After editing a driver's log that was in violation you may see this occur. The Mark Reviewed button does not appear on the driver's log because the ...
Tue, 22 Jan, 2019 at 9:47 AM
How to Repair “Unfortunately, Navistream has stopped” error
Connect your tablet to your computer using a USB Micro cable. This is a fairly standard smartphone charging cable. Download the attached file: re...
Wed, 12 Jan, 2022 at 2:21 PM
Install Zello for Navistream
Note: this is a Navistream Companion App. Please contact Navistream Support to enable this add-on. Additional charges may apply. To download and install...
Thu, 31 May, 2018 at 2:20 PM
Basic Charging and ECM Connectivity Troubleshooting
Please note: This guide is for ECM connections using a hardwired NaviLink device. If you're using a Bluetooth ECM connection device, then please instead...
Wed, 5 Jun, 2024 at 1:04 PM
How to fix a tablet stuck at the blue "Downloading" screen
Occasionally, you may find that a tablet powers up into a blue, "Downloading" screen. This is a screen that comes up when holding a special butto...
Fri, 12 Jul, 2019 at 1:49 PM
How to resolve Samsung Galaxy Tab-A (SM-T357W) devices being unable to access network features after May 30, 2020
When to use: If your Samsung Galaxy Tab-A (SM-T357W) device has "done dark" in the field after May 30th, 2020 and you're unable to view or see...
Thu, 4 Jun, 2020 at 12:54 PM
Navistream Software Reset Tool
In some cases it may be necessary to reset the Navistream software to it's original state. The steps to do so and small utility program needed are below...
Mon, 9 Aug, 2021 at 7:46 AM
Tablet Stuck in Safe Mode with a message Android is Starting
You may find that your tablet's screen looks like this.   To resolve this issue, simply reboot the tablet again by pressing the power button until...
Wed, 11 Dec, 2019 at 11:57 AM
Navistream Camera - Tamper Resistant Case
The Navistream Camera Tamper Resistant Case allows you to secure the power cable from being removed. It also protects the SD and SIM cards from being tamper...
Mon, 6 Jun, 2022 at 11:42 AM