FAQs

How can I allow my Drivers to select a Vehicle that belongs to a different Organization?
There are a couple options available to you here. On the www.mynavistream.com web portal you can: Add your Driver to the Organization the Vehicle belong...
Wed, 12 Jan, 2022 at 10:49 AM
How do I remove the IntelliSkin case from the tablet?
Please refer to the video link below for specific instructions. Note: improper removal will damage the case and/or tablet. https://youtu.be/XWRzkNo-RVo?...
Thu, 25 Jul, 2019 at 4:49 PM
Why does my logbook not show any "Driving" time on my graph?
If you find yourself or your driver is using Navistream and not recording any Driving time on their logbook it could mean a few things: The Navistream ...
Wed, 12 Jan, 2022 at 10:59 AM
Malfunction and Diagnostic States
Malfunction and Diagnostic States Condition State Definition Driver recourse <-- Diagnostic <-- Malfunction  - no Driver action required...
Wed, 21 Aug, 2019 at 10:33 AM
How do I prevent drivers from creating new Vehicles and Trailers
Log into the Web Portal as an Administrator. Access the Web Portal System Settings http://navistream.stti.ca/en/support/solutions/articles/1000278272-ho...
Mon, 28 Nov, 2022 at 12:12 PM
Why do I have to sign the same daily log more than once?
ELD requirements dictate that any log that has been edited needs to be resigned by the driver. If you have made a change to a log that has already been sign...
Wed, 3 Apr, 2019 at 10:51 AM
Where can I find information on recycling old, used or broken Navistream equipment?
We here at Streamline recommend checking out an online resource such as http://epra.ca for information about electronic recycling regulations and programs i...
Thu, 16 May, 2019 at 2:56 PM
Can I send messages to multiple drivers at the same time?
Yes! To do this: Click on the Messaging icon in the upper-right corner of the Navistream web portal Click on New Message at the top of t...
Wed, 12 Jan, 2022 at 11:11 AM
How Do I Reset Another User's Password
If a user forgets their password, an Administrator can reset it in the Mynavistream.com web portal. To do so: Log into  Mynavistream.com  as an Admi...
Mon, 28 Nov, 2022 at 12:15 PM
How Do I Change My Own Password
If you have forgotten your password, then you will have to ask someone from your Organization that has Administrator level access or higher to reset it for ...
Mon, 28 Nov, 2022 at 12:15 PM