FAQs

Do I need to be able to electronically send my vehicle inspections to a CVSE officer in BC?
Under current BC regulations, it is not required for a driver to be able to print their inspections in their truck, or be able to send this data from an on-...
Thu, 17 May, 2018 at 12:19 PM
Where do I access the camera functionality in Zello?
Note: this feature needs to be enabled for your account. Please contact Navistream Support. When enabled, users can access the tablet's camera by t...
Thu, 31 May, 2018 at 2:20 PM
An officer will not accept the tablet to review my previous day's logs. Now what?
Yes, as a Driver, you can be asked for a printout or a handwritten transcription of your Driver Logs in lieu of providing your tablet and Instruction ...
Fri, 21 Jun, 2019 at 3:00 PM
What is "Unidentified Driving Time"?
Unidentified driving time is a special type of duty status entry. These statuses are held in the tablet memory from when a vehicle is moved without a driver...
Fri, 10 Aug, 2018 at 10:56 AM
How is Deferral Time calculated?
Navistream calculates Deferral Time automatically. Canadian Federal HoS Rules state the Driver needs to take at least 10h off duty time in a day with ...
Tue, 14 Aug, 2018 at 11:33 AM
Can a Logging Truck use the Personal Use exemption?
Canadian Federal Regulations The CVSE/DoT states: "The truck shown below with the trailer stacked on the logging truck can use the personal use ex...
Fri, 21 Jun, 2019 at 2:49 PM
How do I add/change a Driver's Home Terminal?
A User that has the Role of 'Driver' has the Home Terminal option set. The available Home Terminal list is populated by the Memberships assigned t...
Fri, 21 Jun, 2019 at 2:47 PM
Why can't I see my vehicle's location updating on Fleet Tracking?
When cell connectivity is lost, Navistream is 'offline' and no longer able to update Fleet Tracking with the latest location information until the...
Fri, 21 Jun, 2019 at 2:44 PM
Why do I have a red ECM indicator with a line through it?
This indicator on the driving dashboard will let you know if you've lost connection to your vehicle's ECM. If you're seeing this icon consist...
Fri, 21 Jun, 2019 at 2:43 PM
Why does the "Total Distance Driven" field on my Driver's Log seem incorrect?
The 'Total Distance Driven' at the top of the Driver's log is either the ECM recorded distance drivenĀ (if there was an ECM connection) or the...
Mon, 24 Jun, 2019 at 8:00 AM